Ramo Trading Privacy Policy

Ramo Trading (“We,” “Us,” “Our”) operates the website ramotrading.com, which provides premium quality products from industry-leading brands to customers worldwide.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how it is shared, and how it is protected.

By using our website, you consent to the practices described in this Privacy Policy.

1. Hosting & Platform Provider

  • Our website is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services.

  • All information collected through our website is therefore processed and stored by Shopify.

  • For more information, please refer to Shopify’s policies:

2. Information We Collect

When you interact with our website, we may collect the following:

  • Personal Information you provide:

    • Name, billing/shipping address, email address, phone number.

    • Payment details (processed via Shopify Payments or third-party gateways).

  • Transaction Information: purchase details, order history, and payment confirmation.

  • Technical Data: IP address, browser type, operating system, and device information.

  • Cookies & Usage Data: session information, shopping cart contents, website activity, and repeat visits.

  • Third-Party Links: If you click on links to third-party websites, you may be directed away from our site. We are not responsible for the privacy practices of other sites.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you regarding orders, returns, and support.

  • Send marketing emails and promotions (only if you opt in).

  • Improve our website performance and customer experience.

  • Detect, prevent, and address fraud, technical issues, or misuse.

We only retain your purchase transaction data as long as necessary to complete the transaction, after which it is securely deleted.

4. Sharing of Information

We may share your information with:

  • Shopify, our e-commerce platform provider. Your data is stored through Shopify’s databases and applications, protected by secure firewalls.

  • Payment Processors: Payment transactions are handled securely by Shopify Payments (or other integrated gateways such as PayPal, Stripe, etc., if selected).

    • ⚠️ Ramo Trading does not directly store or access your complete credit card information.

    • All payment data is encrypted and processed in compliance with PCI-DSS (Payment Card Industry Data Security Standards).

  • Third-party service providers, including shipping carriers and analytics tools, only to the extent necessary to perform services on our behalf.

  • Legal authorities, if required by law or necessary to protect against fraud or security threats.

5. Data Security

  • Your data is stored securely using Shopify’s infrastructure, protected by encryption, firewalls, and access controls.

  • However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. International Data Transfers

If you access our website outside the United States, please note that your information may be transferred to, stored, and processed in the U.S. where our servers and service providers are located. By using our website, you consent to such transfers.

7. Your Rights (GDPR & CCPA Compliance)

Depending on your location, you may have the following rights:

  • Right to access, correct, or delete your personal data.

  • Right to restrict or object to data processing.

  • Right to opt out of marketing communications.

  • Right to request disclosure of data collected about you (California CCPA).

To exercise these rights, please contact us at info@ramotrading.com

8. Cookies & Tracking

  • Our site uses cookies to enhance your browsing experience.

  • You may disable cookies in your browser, but some site features may not function properly.

  • Cookies may track: login sessions, shopping cart contents, repeat visits, and usage analytics.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Information

If you have questions about our Privacy Policy or data practices, contact us:

Email: info@ramotrading.com
Mail: Ramo Trading
Attn: Privacy Compliance Officer
8 Fiar Valley
Coto de Caza, CA 92679, USA